Privacy Policy

Scope

This Privacy Policy explains how gcioutdoor collects, uses, discloses, and protects personal information when you visit our store, place an order, communicate with us, or otherwise use our services.

Information We Collect

We may collect identifiers and contact details; billing, shipping, order, return, and transaction information; payment-related records processed by payment providers; communications; device, browser, IP address, approximate location, cookie identifiers, website activity, advertising interactions, and inferences used to improve our services.

We collect information directly from you, automatically through the store and cookies, and from Shopify, payment processors, carriers, analytics providers, advertising partners, fraud-prevention services, and other service providers.

How We Use Information

We use information to operate the store, process payments and orders, arrange shipping and returns, provide customer service, secure accounts and transactions, prevent fraud, improve products and services, measure performance, comply with law, and maintain business records.

Google Ads, Remarketing, and Conversion Tracking

We may use Google Ads, Google Ads Remarketing, and Google Ads Conversion Tracking. Google and its partners may use cookies or similar identifiers to measure advertising performance, understand actions taken after an advertisement, limit repetition, and provide or measure personalized advertising where permitted.

Cookies and Choices

Cookies and similar technologies support essential store functions, preferences, analytics, security, fraud prevention, advertising measurement, and remarketing. You can manage cookies through available store controls, browser settings, and Google advertising settings. Disabling essential cookies may affect store functions.

Disclosure and Service Providers

We may disclose information to Shopify, payment processors, carriers, hosting and technology providers, customer-support providers, analytics and advertising partners, professional advisers, and authorities when legally required. We may also disclose information in a business transaction or to protect customers, the store, and others.

CCPA/CPRA and Other U.S. Privacy Rights

Eligible consumers may request access or knowledge, correction, deletion, portability, and information about categories collected, used, disclosed, sold, or shared. They may also opt out of sale or sharing and targeted advertising and may exercise rights without discriminatory treatment, subject to verification and legal exceptions.

To make a request or use an authorized agent, contact support@trailglen.shop or (605) 976-4086. We may verify identity and authority before completing a request.

Do Not Sell or Share and GPC

We do not sell personal information for money. Certain advertising or analytics disclosures may be treated as a sale, sharing, or targeted advertising under U.S. state law. You may submit a Do Not Sell or Share request through the contact methods below. We honor Global Privacy Control (GPC) signals where legally required for the browser or device sending the signal.

Retention, Security, and Children

We retain information only as reasonably necessary for orders, support, fraud prevention, accounting, taxes, disputes, and legal compliance. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.

The store is not directed to children under 13, and we do not knowingly collect their personal information. A parent or guardian may contact us to request deletion.

Contact support@trailglen.shop or (605) 976-4086 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Merchant Information

Brand/Store name: gcioutdoor
Contact email: support@trailglen.shop
Phone: (605) 976-4086
Physical and return address: 776 Quincy St, Rapid City, South Dakota, 57701, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).